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Quality Management System

Quality Management System

Seoul F&F establishes, executes, and continuously improves the Quality Management System to maximize customer satisfaction.
Based on the provisions specified in the contracts with clients, the Quality Management System is applied to all parts of the
organization and its members that influence the quality of development, production, and sales of our products.

Management Process

  • Policy & Goal

  • Management Plan

  • Situation & Stakeholders /
    Risk Management

  • Internal Audit

    Management Review

    Performance Management

  • Corrective Measures

Customer Oriented Process

Customer Needs

  • Sales & Marketing

    • Sales Activity

    • Sale Credit Management

    • Credit Limit Management

  • R&D

    • Design & Development

    • Technology Standard

  • Purchase

    • Purchase Management

  • Production & Inspection

    • Production Management

    • Process Management

    • Process Error Handling

    • Material & Product Preservation

    • Inspection & Testing

    • Control of Nonconforming Product

    • Identification & Traceability

    • Change Management

    • Near-miss Management

  • Delivery

    • Shipment Management

    • Customer Complaint Handling

    • Customer Satisafction Management

    • Recall Management

Customer Satisfaction

  • Document Management

  • Equipment Management /
    Testing & Measuring Equipment

  • Work Environment Management / Environmental Safety Management

  • Education & Training /
    Qualification

Support Process